All orders over £50 are shipped free, anywhere in the world. We aim to pack and post your item(s) within 1-3 days of ordering, though generally same or next day. Approximate delivery times, in working days from the date of sending, are:
UK/IRELAND: 1-2 days
EU: 3-5 days
ROW: 5-7 days
If you require something more urgently, please get in touch and we will try our best to help you out. Expedited delivery options are available at an additional cost.
All items are suitably packaged. Prints are wrapped in acid-free tissue paper and shipped in reinforced postal tubes. All Victory Chimp UK deliveries are fully tracked and traced, so please choose an address where someone will be able to sign for your delivery during daytime hours.
Victory Chimp ships worldwide, please select your country from the drop-down list in the shopping cart. Overseas shipments may be subject to import duties and tax. Additional charges can occur at the customer expense. Victory Chimp has no control over these charges and accepts no responsibility for any additional overseas costs. Shipment is sent via Royal Mail’s overseas services and insurance is obtained for all overseas goods.
Ordering as a gift? Please let us know and we will be happy to include a personal message, gift wrapped (without receipt), free of charge. Enter the recipients address at Paypal checkout and use the 'Note to Seller' section to include your message. Email us at firstname.lastname@example.org before or after ordering if you have any problems or specific requirements.
If you have not received your goods within 7 days of our “your order has been shipped” email, please notify us via email. All Victory Chimp UK deliveries are fully tracked and traced, so please choose an address where someone will be able to sign for your delivery during daytime hours. Please check that you have not mislaid a calling card from your postman or that the package is not waiting at your local depot or post office.
• We are not responsible for items sent to an incorrectly supplied address.
• We are not responsible for items do not collect it in time from your local depot or post office, the item will be returned to us and an additional fee for reposting will be charged.