FAQs / Terms of Service

We ship worldwide. No additional fees or customs within the European Union.

UK delivery is free for orders over £100, free Next Day shipping over £150. All orders over £200 are shipped free, anywhere in the world. All orders to the North and South of Ireland are sent on a DPD Next Working Day service (order before 1pm for next day delivery). We aim to pack and post your item(s) within 1-3 days of ordering, though generally same or next day. Approximate delivery times, in working days from the date of sending, are:

DPD Ireland & UK: Next Working Day
UK Tracked 48: 1-3 days
EU: 2-5 days
ROW: 5-7 days

Hassle-free 30-day returns.

We want to bring you cycling art and apparel that you love, so if for any reason you're not happy with your purchase, we'll put it right.

Learn more

We are available to advise on the correct size to help you get it right first time and avoid needing to exchange. Send chest, waist and height measurements + chosen product(s) to [email protected]

View Size Guides here.

Yes, we're pleased to now offer Next Day Shipping to Ireland and the United Kingdom via our new partnership with DPD IE. Choose this express option at checkout before 1pm to enjoy your Victory Chimp goods the next working day.

UK Next Day shipping is free for all orders over £150.

IE Next Day shipping is free for all orders over €120.

Yes, we offer digital gift cards in any denomination. The easiest way to give a Victory Chimp gift of their choice, emailed directly to you or them.

Shop now.

Pay later in 3 interest-free payments with Shop Pay Installments or Paypal Credit. Select at checkout.

When checking out with Shop Pay, you have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR (United States and Canada), or monthly installments with no hidden or late fees (United States, Canada, and United Kingdom). There are no late fees if you miss a scheduled payment.

Yes, we offer discounted replacement for items damaged beyond repair in a spill. Email [email protected] with images of the damage to sing up to the scheme.

Yes, you're welcome to view our full range and try on items at our studio shop and showroom. Located just off the Glenshane Road, equidistant from Belfast and Derry. You can also place orders for collection here.

Unit 2 Sperrin View Business Park
181B Glen Road
Maghera BT46 5LT

Monday - Friday
10am - 5pm

Saturday
By appointment only.

Learn more.

- Discount codes must be applied at the time of purchase.
- Any discounts cannot be applied retrospectively.
- Unless stated, discount codes are not valid on Bundles, Sale, Discounted items or Face Masks (to enable our Buy One:Donate One programme).
- Unless stated, discount codes are single use only. Orders using an alternative email address to avail of discount codes multiple times will be automatically cancelled.
- Discount codes received on an order may not be used against exchanges on the same order
- Discount codes have varying expiry dates as stated by Victory Chimp and can be discontinued or rescinded by Victory Chimp at any time.
- Fixed amount discounts may vary by currency.
- One discount code can used per order, and they cannot be combined.

Clean gently. Wash cool. Line dry. Ride safe. Go Ape.

If your product is received damaged in the post, please notify us immediately, retaining the product and packing and we will contact Royal Mail who will be responsible for addressing and compensating the claim. Do not return the damaged product to Victory Chimp, notify us immediately and we will advise on the appropriate course of action before arranging a replacement.

If you have not received your goods within 7 days of our “your order has been shipped” email, please notify us via email. All Victory Chimp deliveries are fully tracked and traced. Please check that you have not mislaid a calling card from your postman or that the package is not waiting at your local depot or post/customs office.

• We are not responsible for items sent to an incorrectly supplied address.

• We are not responsible for items do not collect it in time from your local depot or post office, the item will be returned to us and an additional fee for reposting will be charged.

The Victory Chimp mobile message service (the "Service") is operated by Victory Chimp (“Victory Chimp”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Victory Chimp’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Victory Chimp through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Victory Chimp. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to VictoryChim or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Victory Chimp mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to VictoryChim or email [email protected].

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.