Your Kickstarter Questions Answered


I've been getting a LOT of questions about how to purchase our kits via Kickstarter.
So I thought I'd take a moment to answer some of the more common things people have been asking me about. And if I don't cover it here, just comment below or send me message and I'll get back to you as soon as soon as I can.

Let's get started...

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How do I select design/colour/size?
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A detailed sizing and design/colour survey will be sent to all backers after the campaign ends to confirm pledges before shipping. At this point you will be able to select which items in which designs, colourways and sizes you require. We just need the total pledge amount now. 


Reserve my kit now ==> 


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How do I purchase just a cap/gilet/other single item?
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If you haven't pledged yet and want to just make up your own kit outside the bundles, pick your item(s) from the individual item pricelist on the Campaign page and choose Pledge #1, pledging the total amount of all selected items.

Grab your kit here ==> 


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How do I add additional items to my pledge?
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Once you've selected your bundle and made your pledge, simply choose the additional item(s) you'd like from the individual item pricelist on the Campaign page and do the following:

1. Click the "Manage your Pledge" button. If you have not pledged yet it will say "Back this Project".
2. Increase the pledge in the "Pledge Amount" box by the total of the items you want to add.


Reserve my kit now ==>


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Is there a guarantee?
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Absolutely. First off, when you reserve your Victory Chimp kit on Kickstarter your card will not be charged immediately...You have until the campaign ends on 6 July to figure out whether it's right for you. If not, no worries!

Also, we are offering our backers a 30-day returns guarantee on all kits once shipped.


Click here to get your kit now ==>


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Can I return/exchange my kit?
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We want to bring you cycling art and apparel that you love, so if for any reason you're not happy with your purchase, we'll put it right.

A detailed sizing and design/colour survey will be sent after the campaign ends to confirm pledges before shipping, but if you receive your kit items and would prefer a different size, we will be more than happy to exchange as required.


Reserve my kit now ==>


Lastly, if you still have any unanswered questions, just comment below or send me message and I'll get back to you as soon as soon as I can.

Thanks!

- Ryan
Founder & Designer
Victory Chimp

 


2 comments


  • Ryan

    TBC. The only way to guarantee a kit is via Kickstarter right now.


  • Padraig McKenna

    Can i order kits later this year?


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